Corel Paint Shop Pro X8

14 of 23 Corel reviews

I had problems with X8 and I contacted support, He told me download this program that it wouldn't show my personal info (but it did).I asked him why he lied and he said it was the only way to see what the problem was.

I asked for a supervisor he said if he couldn't help he would close the case. I told him if he did not give me a supervisor or refund I would file with BBB, again I got denied. I filed with BBB. Then and only then did Corel say we will give me a level 2 tech support.

I told them I want a refund that I will go with a company that doesn't lie to their customers.

They said they couldn't find my info so they couldn't give me a refund.If they couldn't find my info how did they know my name in the first few emails but then all of a sudden they would entitle the following email dear unknown.

This review is a subjective opinion of a user.
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More Review Details

Privacy and Data Security
Diversity of Products or Services
Usability

  • What I liked
      No items
  • What I disliked
    • Support
    • Customer service
    • Accountability
    • Crooks

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$88
Product or service
Corel Paintshop Pro X8
Review category
Software
review #709810

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