so i was trying to convert my VSP video file to a AVI file and i got the error File Format Mismatch so i went to customer service to get assistance with the issue and they said to me that VideoStudio Ultimate X6 was made obsolete and they discontinued coverage of the product and to immediately upgrade to the new system. I was furious with them so i ended our conversation abruptly and i will never use Corel again because they screwed me over to where i can no longer convert my videos using their obsolete program. I cannot recommend them due to their terrible customer service.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Privacy and Data Security|
What I liked
What I disliked
- Awful customer service
- Product was dropped from coverage of corel
- Reason of review:
- Item was dropped from being covered by their services
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Corel Video Studio Ultimate X6
- Review category
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